Switching your Rentle plan

How to change your plan in Rentle

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How to change your plan

Can I change my plan in the middle of a billing cycle?

What are Rentle Credits?

 

How to change your plan

  1. From your Rentle Admin App, click Accounts -> Plan & Billing to go to the Plan & Billing page
  2. Under the first section Plan, Click on Change Plan
  3. Select your new plan and click Choose Plan

Note: Each of the plans have a quota of Rentle Blocks included. If you are downgrading a plan, you may need to uninstall some of you Blocks. 

 

Can I change my plan in the middle of a billing cycle?

You can change your Rentle plan at anytime! We have a flexible refund policy with the help of Rentle Credits and a Plan Change Discount for the unused days of your current plans billing cycle. 


Upgrading or downgrading your plan

When changing your plan, you will be refunded the unused days of the subscription you have paid for your current plan. For the first invoice of your new plan you will only pay for the remaining days of your billing cycle. 

The refund will be displayed as a Plan change discount before changing to your new plan.

If the total of your discounts exceeds the subscription price of your new plan, the remainder of the plan change discount will be given to you as Rentle Credits to pay for upcoming invoices. 


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What are Rentle Credits?

Rentle Credits are our way of making it flexible to change your plan at anytime. When changing your plan, we refund the unused days of the subscription you have paid for your current plan. If the refund exceeds the price of your new plan the remainder is given to you as Rentle Credits. 

Rentle Credits are used to pay for your upcoming subscriptions. Any available Rentle Credits will be automatically used to you pay for your next subscription. 

How to see my available credits?

To check how many Rentle Credits you have available, visit your Plan & Billing page. If you have credits available they will be displayed as a banner on the top of the page.


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When will my credits expire?

Your Rentle Credits are valid for 12 months after being issued to you.