Frequently asked questions and troubleshooting guide when facing issues connecting Rentle to your Google Calendar
On this page
The status of my webhook does not turn to "Success"
I want to see more information in my Google Calendar
I can't find the answer I am looking for
The status of my webhook does not turn to "Success"
If the status of your webhook in either (1) your make's scenario or (2) your Rentle Admin > Integrations does not change to Success go back to step 6 of our guide and ensure you copied the correct URL.
I want to see more information in my Google Calendar
With our guide your Google Calendar Events will hold the following information for each booking: Start & End time, Customer Name, phone & email, total price and Rentle Order ID.
Depending on your requirements you may want to add or remove displayed information.
The displayed information is defined in the two Google Calendar Modules that are responsible to "Update an Event" and "Create an Event".
Click on one of the modules and scroll to the section Description. Click in the field and choose which information you want to see for each order in your Google Calendar. You can also enter additional text, to help you understand the type of information.
Commonly used information are for example
Additional Customer information, such as e-mail or phone number can be found under payload > shoppers
Delivery and pick-up addresses can be found under payload > delivery
Total order price and amount paid can be found under payload > info > charge (note: the prices are retrieved from Rentle in your currencies minor units; to display the prices appropriately, divide the price by 100 via the "math functions" section. Add a division slash and type 100)
Link to the order can be created by typing admin.rentle.io/booking/[1. payload: info: id]
Apply the same changes to the second Google Calendar Modul > click Save
I can't find the answer I am looking for
You can always reach out to us via the support chat in your Rentle Admin App and we'll gladly assist you!