Find frequently asked questions and common pitfalls when embedding Twice
On this page:
Do you have a WordPress Plugin?
Where can I find my shop name?
Why does my embedded store show an empty white space at the bottom?
Why does the language picker not show on my embedded store?
Why are some tags, blocks or Plugins called "Rentle"?
Do you have a WordPress Plugin?
Yes! Here is our guide on how to use our Twice WordPress plugin ->
What is my shop ID?
Your shop ID is visible under Account > Integrations as well as under Account > Stores
Where can I find my shop name?
Your shop name can be found via your Twice Admin App > Account > Domains & URLs. You can just copy the URL ending in the Twice domain path section.
Why does the language picker not show on my embedded store?
For HTML embedding:
By default, the embed uses the system/browser language of the customer viewing your store. If the browser language is not available in your Twice languages, your main language is used as a fallback. You can use the lang parameter to force the embedded store to use a specific language.
For WordPress embedding:
Bu default, the embed uses the language your customers are viewing your WordPress page in. If that language is not available in your Twice languages, your main language is used as a fallback. You can activate a free translation plugin (e.g. TranslatePress) to change the language simultaneously on WordPress and Twice Store.
Why does my embedded store show an empty white space at the bottom?
The reason why you might notice an empty white space at the bottom of your embedded Twice store page is because of the padding added to prevent a disruptive animation when a product is added to the cart and the page height changes. We understand that you may want to configure this padding to your liking, but it requires significant changes to the embed functionality.
Why are some tags, blocks or Plugins called "Rentle"?
TwiceCommerce is a brand operating under the company Rentle OY and some of our embedding instructions are based on our company name.
Why is there a white space at the bottom of my embedded Twice Shop?
Can't find the answer you are looking for?
Send us a message via the support-chat from your Twice Admin App