Creating bookings manually in admin

How to serve walk-in customers by creating orders manually

Included in Rentle Grow & Advanced

To sell in person and create manual bookings, make sure you have either Rentle Grow or Advanced plan: Rentle pricing plans



Just rental products are available in the manual order creation. 

Delivery, Sales & Subscription products are not yet available.

You can make immediate manual bookings in the Create Booking view when customers arrive at your shop without a reservation. Here's how it works:

  1. Start by making sure you have the main toggle set as Book now
  2. Choose the duration of the booking
  3. Select the products for Person 1
  4. Add more persons if necessary and assign products to each of them
  5. Double-check that everything is correct and press continue.
    Screenshot 2021-10-15 at 13.21.17
  6. Select the responsible person, and fill in the necessary customer information. Then press Confirm booking.

    Screenshot 2021-10-15 at 13.21.43
  7. Finish the booking by assigning product codes (if needed) to the order either manually or using a barcode scanner. If you want to add additional notes, write them down. To start the booking by pressing Start.
    Screenshot 2021-10-15 at 13.33.01

Simple and effective.
 To finish the rental and mark the products returned, choose Bookings > Active > [The booking you want to end] and click return from the bottom right corner. The rental is now returned and will be found under the Completed tab.

Note that once a rental is returned, the possible security deposit is released. So before confirming the return, make sure all your equipment has been returned in good condition.